Website Live Chat
Let office staff handle inquiries by chat instead of by phone. Visitors get answers on the spot, and your inbox stops filling up with the same five questions.
Never miss a message again.
Chatworxx brings SMS, email, live chat and social media into a single page, so every message your business receives lands in one place and gets answered.
Every Channel, One Page
Instagram, Facebook, X, WhatsApp, email and SMS all land in a single conversation view. Label customers and organize them by attributes so the next person to pick up the thread has the context.
Automated Chatbots
Canned responses handle the repetitive questions, reminders go out across multiple channels, and SMS campaigns run on a schedule.
Built for Teams
Assign conversations, delegate tasks, and leave shared notes. Nobody double-answers a customer because two people opened the same thread.
Proactive Campaigns
Reach out to customer and lead lists automatically instead of waiting for them to come to you.
Analytics & Reporting
Conversation counts, customer surveys, agent statistics and message resolution metrics, so you can see what is actually getting handled.
On the go
Take the whole inbox with you
Chatworxx is available on iOS and Android as well as in the browser, so conversations follow your team off the desk. Assignments, notes and labels stay in sync across every device.
- iOS App Store and Google Play
- Shared team inbox with assignment and notes
- Canned responses and chatbot automation
- Reporting on volume, response time and resolution
Ready to see it in action?
Email us for a quote or a live demo. We're a real team in Salem, New Hampshire, available Monday–Friday, 9AM–5PM EST.